1. Membership & Eligibility
The Minor Miracles Loyalty Program “Program” is a rewards program offered by Minor Miracles LLP (“Minor Miracles”) to customers resident in Singapore. Membership to the Program (“Membership”) is limited to individuals only and is limited to one account per individual. Employees, officers, directors, agents and representatives of Minor Miracles and its affiliates are eligible for Membership but may be excluded from certain promotions. You must be age 18 years or older and a legal resident of Singapore to be eligible for Membership. Eligible minors must obtain their parent’s or legal guardian’s consent prior to participation. By submitting an application for Membership in the Program, you agree (or, if you are a minor, your parent or legal guardian agrees) to be bound by these terms and conditions (“Terms”).
2. Earning and Redeeming Loyalty Points
Under the Program, you earn one (1) Loyalty Point at the rate specified on the Program website (“Program Website”) when you purchase merchandise (including the shipping costs borne by the customer) in Minor Miracles Takashimaya Flagship Store and online site.
For in-store purchases, you must provide a form of identification at the point of purchase to have any points credited to your My Miracle Account. The form of identification may consist of your My Miracle Membership e-mail address or phone number.
For online purchases, you must ensure that you are logged in to your My Miracle Membership Account at the point of purchase to have any points credited.
Points can also be earned in other ways as listed on the Loyalty Program Website, at the rate specified, subject to the Terms and any further details as set out on the Program Website from time to time. Minor Miracles may, in its sole discretion, alter, limit, or modify the Loyalty Program website list at any time in its sole discretion. Please check the Program Website regularly for updates.
Points may be redeemed for rewards (“Rewards”) subject to these Terms and further details set out on the (“Program Website”). Details of the Rewards available and how to redeem these Rewards are on the Program Website, including any limits or conditions on redeeming Rewards.
Points may be redeemed for Rewards to be determined by Minor Miracles in its sole discretion; provided, however, that in order to redeem your points for any Reward, you must accumulate a minimum number of points as established by Minor Miracles. Points accumulated from each transaction expires in a year. Redemption of points do not affect your tier qualification. Points have no cash value and can only be redeemed for Rewards. Minor Miracles may, in its discretion, allow points to be redeemable for other items of merchandise from time to time. However, points are never redeemable for cash.
Rewards are available for redemption from the Rewards program in-store (no purchase is necessary) or online at check-out along with any purchase of merchandise from Minor Miracles at the time that you redeem your points.
For in-store redemption, you must provide a form of identification, and inform the cashier about the reward that you wish to redeem. The form of identification may consist of your My Miracle Membership e-mail address or phone number.
For online redemption, you must ensure that you are logged in to your My Miracle Membership Account at the point of purchase, and select the reward before checkout. Redemptions cannot occur after the transaction has been made. You must make an additional purchase of merchandise from Minor Miracles at the time that you redeem your points. Program members are able to redeem no more than one of each Reward per transaction.
Rewards are available with point redemption while supplies last and substitutions by Minor Miracles may occur, if stocks run out. If your online order is not completed during the same visit, the Rewards will be removed from your shopping basket and may no longer be available. You are not required to redeem a Reward during checkout. Due to the limited nature of the Rewards, we regret that we are unable to reship Rewards. In the event a Reward arrives damaged, you received the wrong one, or one is missing from your order, please contact Minor Miracles customer service at hello@minormiracles.shop or visit your local Minor Miracles store.
Otherwise, Rewards may not be returned or exchanged. Once redeemed, the Reward cannot be returned and points credited back to the account. If a Reward becomes unavailable for reasons beyond Minor Miracles’ control, Minor Miracles may substitute a Reward of equal or greater value. Rewards are shipped with merchandise purchases ONLY. The retail value of the Reward does not count toward Minor Miracles’ free shipping threshold.
Subject to the termination provision of these Terms, Points accumulated shall expire in the event that you do not earn or redeem any Points within any twelve (12) months period. In such an event, the accumulated Points shall be automatically forfeited without notice. Forfeited Points cannot be reinstated. There shall be no extension of time for the validity period of any unused Points.
3. My Miracle Bronze Tier
My Miracle Bronze Tier status is conferred on those registered My Miracle Members who spend a minimum of S$200 on merchandise (may include the taxes and/or shipping) online, and in Minor Miracles Takashimaya store within 365 days from their first purchase. My Miracle Bronze status is valid for 365 days from the date the My Miracle Member qualifies; after that, annual requalification is required. Minor Miracles may, in its sole discretion, alter, limit, or modify the My Miracle Membership Program rules, regulations, benefits, eligibility for membership, or any other feature of the My Miracle Membership Program and/or may terminate the My Miracle Membership Program at any time in its sole discretion, by giving reasonable notice on the website and/or by email. Please check the website regularly for updates.
Upon expiration of your membership tenure as a My Miracle Member, and if you have not met the minimum spend requirement to be retained in the tier, you shall be downgraded to My Miracle Basic Tier status.
4. My Miracle Silver Tier
My Miracles Silver Tier status is conferred on those registered My Miracle Members who spend a minimum of S$800 on merchandise (may include taxes and/or shipping) online, and in Minor Miracles Takashimaya store within 365 days from the time of qualification of the My Miracle Silver Tier status. My Miracle Silver Tier status is valid for 365 days from the date the My Miracle member qualifies; after that, annual requalification is required. Minor Miracles may, in its sole discretion, alter, limit, or modify the My Miracle Silver Tier program rules, regulations, benefits, eligibility for membership, or any other feature of the My Miracle Silver Tier program or may terminate the My Miracle Silver Tier program at any time in its sole discretion, by giving reasonable notice on the website and/or by email. Please check the website regularly for updates.
Upon expiration of your membership tenure as a My Miracle Silver Tier member, and if you have not met the minimum spend requirement to be retained in the tier, you shall be downgraded to My Miracle Bronze Tier or My Miracle Basic Tier status.
5. My Miracle Gold Tier
My Miracle Gold Tier status is conferred on those registered My Miracle Members who spend a minimum of S$2,000 on merchandise (may include taxes and/or shipping) online, and in Minor Miracles Takashimaya store within 365 days from the time of qualification of the My Miracle Gold Tier status. My Miracle Gold Tier status is valid for 365 days from the date the My Miracle Member qualifies; after that, annual requalification is required. Minor Miracles may, in its sole discretion, alter, limit, or modify the My Miracle Gold Tier program rules, regulations, benefits, eligibility for membership, or any other feature of the My Miracle Gold Tier program or may terminate the My Miracle Gold Tier program at any time in its sole discretion, by giving reasonable notice on the website and/or by email. Please check the website regularly for updates.
Upon expiration of your membership tenure as a My Miracle Gold Tier member, and if you have not met the minimum spend requirement to be retained in the tier, you shall be downgraded to My Miracle Silver Tier, My Miracle Bronze Tier or My Miracle Basic Tier status.
6. Minor Miracles Birthday Points
All My Miracle Members will earn 50 points (Bronze), 100 points (Silver), and 200 points (Gold) during the Member’s exact birthday date (“Birthday Points”). Birthday Points will only be credited to members who have provided their birthday. Expired Birthday Points offer will not be extended, replaced or exchanged for cash. For online redemption, you must ensure that you are logged in to your My Miracle Membership Account at the point of purchase.
7. Other Offers
Membership in the Program may entitle you to various offers ("Offers") in addition to Rewards. The details of these Offers are set out from time to time on the Program Website. Details and terms of any Offers as set out on the Program Website are valid for a calendar year unless otherwise specified on the Program Website.
8. Agreeing to Minor Miracles’ Privacy Policy & Email
Minor Miracles values your privacy. Our collection of your personal information and how we use it is governed by Minor Miracles’ Privacy Policy in compliance with Singapore Personal Data Protection Act. Details from your application for Membership (including personal information) will be collected and used for the purposes of administering the Program (which may include disclosure to third parties for the purpose of processing and administering the Program who may be located in countries as set out in Minor Miracles’ Privacy Policy) and for marketing and data analysis purposes.
By submitting an application for Membership in the Program, you agree (or, if you are a minor, your parent or legal guardian agrees) to be bound by Minor Miracles’ Privacy Policy, these Terms and online Terms of Use, and to receive marketing materials and other communications from Minor Miracles (if so agreed in your registration form). If you do not wish to receive these communications, you can request that they be discontinued by updating your Membership profile at or by reaching us by contacting us at hello@minormiracles.shop. If we do not collect your personal information you will not be able to become a member of the Program. Additional personal information collected from members, such as purchase history and credit card information, will only be used and disclosed by Minor Miracles for the purposes of administering the Program, internal analysis for marketing purposes, and as otherwise permitted by Minor Miracles’ Privacy Policy. Minor Miracles’ Privacy Policy includes details about how to access your personal information and have it corrected, as well as how to make any complaints regarding our conduct in relation to your personal information and how we deal with such complaints. Please see Minor Miracles’ Privacy Policy at https://minormiracles.shop/pages/privacy-policy
9. Changes, Termination & Removal From Program
If for any reason this Program is not capable of running as planned (including in the event of fraud or attempted fraud), Minor Miracles reserves the right in its absolute discretion to modify the terms of the Program including the Rewards and these Terms, or to suspend or terminate the Program. In the event of such modification, suspension or termination, Minor Miracles will notify the members of the Program via email, as well as by communicating this on our website. Members will not receive any compensation from Minor Miracles in the event of modification or suspension of the Program.
Any abuse of the Program, failure to follow any terms of the Program, Membership inactivity for more than 18 months, any misrepresentation or any conduct detrimental to the interests of Minor Miracles, or fraud or attempted fraud, may subject members to Membership revocation and will affect eligibility for further participation in the Program.
Membership is non-transferable and Membership purchases must be made by the member. If your Membership is revoked or otherwise cancelled (whether by you or Minor Miracles in accordance with these Terms), or if the Program is terminated, any Points in your account will automatically expire. Minor Miracles will notify you via email prior to making changes to these Terms.
It is your responsibility to check or review these Terms from time to time to keep informed of any changes. In the event that the Terms of the Program change, you may choose to cancel your Membership through your Membership profile by reaching out to us by emailing us at hello@minormiracles.shop.
10. Limitation of Liability
To the maximum extent permitted by law, Minor Miracles will not be liable for any damages of any kind arising out of or in connection with your participation or Membership in the Program, including damages arising out of changes to or termination of the Program or as a result of you redeeming and/or using a Reward. This applies to all damages of any kind, including but not limited to direct, indirect, incidental, punitive or consequential damages, loss of data, income or profit, loss of or damage to property and claims of third parties.
To the maximum extent permitted by law, the limitations on Minor Miracles’ liability set forth herein shall apply whether for breach or repudiation of contract, or whether in tort, civil liability by way of negligence, gross negligence, strict liability, or otherwise, even if advised of the possibility of such damage. By agreeing to these terms, you willingly agree (or, if you are a minor, your parent or legal guardian willingly agrees) that you have relinquished your right to seek these damages from Minor Miracles and that this is a reasonable allocation of risk. Certain legislation, including the Sale of Goods Act and Consumer Protection (Fair Trading) Act and Unfair Contract Terms Act may impose consumer guarantees or imply warranties or conditions or impose obligations upon Minor Miracles which cannot be excluded, restricted or modified or cannot be excluded, restricted or modified except to a limited extent. These Terms must be read subject to these statutory provisions.
11. Intellectual Property
Intellectual property rights (including, without limitation, copyright, trademarks, patents, design rights and all other forms of intellectual property rights existing in the world) of all Program content and all software used in connection with the Program is the property of and are owned by or licensed to Minor Miracles or its affiliates. Nothing in these Terms constitutes a transfer of any intellectual property rights. Unless otherwise indicated on a particular part of the Program materials, permission is granted to electronically copy and to print in hard copy portions of the Program materials for the sole purpose of accessing the Program and the services provided therein for personal use. Any other use of Program materials - including reproduction, modification, distribution, republishing, transmission, display or performance - without the prior written permission of Minor Miracles is strictly prohibited.
12. Applicable Law
The Program and these Terms are governed by the laws of Singapore without giving effect to any principles of conflicts of laws. You hereby consent (or, if you are a minor, your parent or legal guardian hereby consents) to the exclusive jurisdiction of courts located in Singapore in all disputes arising out of or relating to these Terms or the Program.
13. Additional Information on the Program
If you have any questions regarding the Program, you may reach us by emailing us at hello@minromiracles.shop.
Last Updated: 4 April 2022